Current Store FLOWERLAND - KENTWOOD Change

Curbside Pickup Information

Order Processing:

All curbside orders will be ready next day at 10:00AM (you will NOT receive an order ready email).
Park in designated curbside pickup parking space and follow instructions on the sign.

Payment Processing:

All online orders must be paid by credit card. The following credit cards are accepted: Visa, Mastercard, Discover, American Express.

Returns and Guarantees:

100% refund for all product returned in saleable condition within 30 days of purchase, with the exception of clearance items, which cannot be returned.
15% restocking fee on returned patio furniture, grills, and artificial Christmas trees.
Perished trees and shrubs may be returned for 50% merchandise credit (1 year); perennials full merchandise credit (30 days); roses 50% merchandise credit (through Oct. 1 of year purchased): houseplants full merchandise credit (30 days).
Delivery fees are non-refundable if delivery has been performed.

Order Cancellation/Refund Policy:

Orders not picked up after 72 hours will be refunded and returned to stock.